We take our customers privacy seriously and we will only collect and use your personal information as outlined below.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you, unless you have an account on the Site and are logged on with your user name and password.
If you have any comments or suggestions, please email us at firstname.lastname@example.org
Collection of Personal Information
Ortenhill does not sell, share or trade customers' personal information collected online with third parties. Personal information collected online will only be disclosed within our corporate group for internal use only.
When you create an Ortenhill account, the personal information we collect may include the following:
- Date of Birth
- Delivery Address
- Email Address
- Telephone Number
- Mobile Number
The personal information we collect from you will be used in some or all of the following ways:
- To deliver the products you have purchased from Ortenhill
- To update you on the delivery of the product and for customer support purposes
- To provide you with relevant product information
- To process your orders and to provide you with the services and information offered through our website and which you request
- Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
When you register as a user on Ortenhill website, we will also use your personal information to send you marketing and/or promotional materials from time to time. You can unsubscribe from marketing information at anytime by emailing to email@example.com
Updating Your Personal Information
You can update your personal information anytime by accessing your account on Ortenhill website.
Security of Your Personal Information
Ortenhill ensures that all information collected will be safely and securely stored. We protect your personal information by:
- Restricting access to personal information
- Maintaining technology products to prevent unauthorised computer access
- Securely destroying your personal information when it's no longer needed for our record retention purposes
Disclosure of Personal Information
We will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from Ortenhill website.
In exceptional circumstances, Ortenhill may be required to disclose personal information, such as when the disclosure is necessary for law enforcement purposes. Ortenhill is committed to complying with the applicable laws.
If you believe that your privacy has been breached by Ortenhill, please contact us at firstname.lastname@example.org and we will resolve the issue.
Collection of Computer Data
When you visit Ortenhill website, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:
- Your computer's IP address
- Browser type
- Webpage you were visiting before you came to our site
- The pages within Ortenhill that you visit
- The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.
Ortenhill reserves the right to modify and change the Privacy Statement at any time. Any changes to this policy will be published on our site.
Complaints about breeches of privacy
If you are not satisfied with the way in which we handle your enquiry or complaint, please do not hesitate to contact us at email@example.com